With the automotive industry undergoing a digital transformation, customers expect a seamless digital experience when buying a car. In that respect, AutoDeal prides itself on being a key component in modernizing the customer experience for local car buyers in the Philippines.
Since 2014, AutoDeal has provided buyers the ability to compare vehicles; find special offers, and complete multiple stages of the car-purchase transaction online.
“As automotive retail propels towards digital, AutoDeal is receiving more customers every day, which translates to more sales for our partners every year. AutoDeal was able to deliver over P28B worth of sales to their partners in 2021 from 24,835 purchasers,” said AutoDeal’s CEO and Co-Founder Daniel Scott shares.
Every year, the data collected via the AutoDeal platform is communicated through AutoDeal’s Industry Insights Report. Initially done in 2016, the report addressed the state of the automotive industry and presented data and analysis by experts to back-up AutoDeal’s view as to why innovation was required in the customer journey.
The report reveals that AutoDeal had taken note of high levels of customer dissatisfaction that occurred through easily fixable frustrations, such as dealers not responding to online inquiries or access to critical purchase information not being readily available until customers entered a showroom. AutoDeal implemented technology that simultaneously improved dealership response times, transparency, and sales conversion in the years that followed. In 2016, the report served as a way for brands to compare their online commerce metrics to other industry leaders.
Today, AutoDeal’s Insights Report is regarded by automotive executives as one of the most helpful, practical, reliable, and readily available sources of automotive market information as it also delves into industry-disrupting factors and situations.
“These detailed insights on how automotive customers shop make AutoDeal a core component in helping the auto industry evolve at a time when automotive brands are having to reshape business models and organizational structures to stay competitive in the market,” said AutoDeal’s Co-founder Christopher Franks.
As the country begins to pull through the effects of the pandemic, AutoDeal happily announced the release of AutoDeal Insights (Vol. XIII) 2021 Complete Insights. This 13th issue explores the performance metrics connected to the recovery of the Philippine automotive industry.
In this 13th issue, AutoDeal examines performance metrics connected to the recovery of the Philippine automotive industry. It also provides must-have information for brands retailing vehicles in the digital space and includes a full rundown of consumer data collected via the AutoDeal and MotoDeal platforms in 2021.
Read the full report of “AutoDeal Insights (Vol. XIII) 2021 Complete Insights” by visiting https://bit.ly/2021ADInsights.