UNO Digital Bank, Businessnext to bring AI-powered customer experience


UNO Digital Bank is working with artificial intelligence solutions Businessnext to empower its customer relationship management systems and fully equip its relationship managers.

“The Businessnext solutions deliver a holistic, intelligent view of the customer that supports and enables our relationship managers to make quick decisions to upsell, cross sell, and lock in customers,” said Manish Bhai, chief executive of UNObank Inc.

The bank chose Crmnext and Collectionsnext solutions to deliver end-to-end sales automation.

“This will enable UNO Digital Bank to operate with operational excellence and deliver experiences that are personalized, relevant and timely based on complete understanding of customers,” explained Sushil Tyagi, executive director, Businessnext.

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