Smart Communications, Inc. fortified its health and safety measures for its stores in areas under general community quarantine, following the guides issued by the COVID-19 Inter-Agency Task Force (IATF), Health, Labor, and Trade departments, and the World Health Organization.
Among others, such measures include both visitors and employees mandated to wear face masks and have their temperatures checked before entering the physical stores. It also includes regulating the number of customers coming to the store at a specific time to observe social distancing.
Sanitation areas, distance markers, and other features that discourage physical interaction will also be in every store. Customers who visit Smart Stores must also practice cashless transactions and self-care kiosks. Likewise, online payment services, such as PayMaya, are encouraged.
“We prioritize the health and safety of our customers and employees, especially those in our brick-and-mortar stores,” shared Jane J. Basas, SVP and Head of Consumer Wireless Business at Smart.
“This goes hand-in-hand with our push to promote more innovative, digital ways to better serve our consumers amid the pandemic,” she added.