Monthly active users of Globe’s self-service apps have grown in the past nine months, which shows that consumers are getting used to the new normal by turning to digital options for their basic account transactions.
Globe At Home app monthly active users went up by 250% from January to September 2020. Meanwhile, usage of the GlobeOne app for mobile customers also grew 244% during the same period. Both apps have served nearly 900,000 transactions per month. This shows that digital self-service apps are gaining preference among customers.
GlobeOne app is the digital companion of all Globe Postpaid and Prepaid customers used for both mobile and broadband transactions.
Globe At Home and GlobeOne apps may be downloaded via Play Store for Android and App Store for iOS. To learn more about Globe, visit https://www.globe.com.ph/.