Whether you’re using broadband or mobile data, you would want to make sure that the Internet connection provided at home is as fast as the advertised speed you are paying for.

If you are experiencing Internet connectivity problems, here are some of the things that you should do:

Use an Ethernet cable

white and gray cable

Desktop PCs and laptops come with an Ethernet or LAN port for a reason — as the main terminal for a fast, stable Internet connection. That’s the same reason why your Wi-Fi modem has a set of LAN ports (usually four), and all you need is an Ethernet cable.

If you are working from home or doing online classes with a laptop or a desktop PC, hooking it up to the modem through a cable is the best way to go.

Set a password on your Wi-Fi

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If your modem is open for everybody, your neighbors might have also been tapping into it for a free Wi-Fi service. This also applies to mobile data while activating your smartphone as a hotspot for others to connect.

To keep unwanted parties hogging your connection, set up a password on your Wi-Fi. This ensures you’re only allowing users that you know and you manage your connection with other users efficiently.

Cut off unused devices

black android smartphone displaying home screen

Similar to the concept of setting up a password, you would also want to make sure that the devices connected to your modem or Wi-Fi hotspot are in use.

Disconnect idle devices from the Internet (or much better, turn them off). Doing so reduces the number of devices connected to your modem or hotspot, allowing it to allocate more bandwidth to the devices that are in use.

Restart your router or device

white and black modem router with four lights

A classic but underestimated trick, allowing your router or your device to refresh, does improve the signal. For mobile data users, disable it alongside the hotspot and then restart the device.

You can simply turn it off for modems then turn it back on, but before you do this process, ask your service provider first if it is allowed. Some modems may break from turning it on and off early on when it’s still brand new, so ensure you got a thumbs up before doing the deed.

Check your device

person using silver laptop computer on desk

Sometimes, the modem or the mobile data signal is not the problem. It could be just your device that’s making an issue. There are many reasons why your device is having a poor Internet connection. You may start by checking the programs or applications running in the background.

For computers, check your Task Manager or Activity Monitor and disable the programs or applications that are not in use. For smartphones that use mobile data connection, check your Data Usage in the settings to know which applications are tapping into your Wi-Fi and disable or uninstall the unwanted apps.

Call your ISP

Internet Technician photos, royalty-free images, graphics, vectors & videos | Adobe Stock

If all else fails, it’s time to contact your Internet service provider to fix the problem. They’ll give you advice or send out a technician if they cannot resolve your concern over the phone.


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