PLDT, Inc. Chairman Manuel Pangilinan said that the government must set a benchmark to determine whether the telcos have met President Rodrigo Duterte’s demands or not.
“We’d like to agree with the regulator as to what standards we will be judged, the level of service that ought to be delivered to the people—download speed, upload speed, video experience, latency. At least that is something quantitative that we can be measured by,” said Pangilinan.
The National Telecommunications Commission (NTC) will determine the telco’s performance by December, according to the Palace.
Pangilinan’s PLDT, which owns Smart Communications, vowed to expand its coverage to 96% of the barangays and municipalities, and increase Internet speed by up to 30Mbps. PLDT has also engaged six tower companies to build at least 181 towers for Smart.
In his latest State of the Nation Address (SONA), Duterte warned giant telcos Globe and PLDT of expropriation if they fail to improve their services by December.