Consultancy firm’s study reveals that angry reactions from Filipino netizens on social media spike up on topics that involve discrimination against frontliners in the first half of 2020.

“While the anger level isn’t dramatically related to the central government, the ill-treatment is an extreme trigger point,” the study read.

The study was based on a big data analysis of close to half a billion public social media data points that include posts, comments, shares, likes, and mood icons.

Meanwhile, most positive reactions from Filipino netizens regarding health were not related to government response but rather the communal cooperation and acts of personal generosity or personal sacrifice.

The study also shows that national media channels filled the news with topics about health, turning it into a national issue. The comments of Filipinos about health focused on work/unemployment, travel, convenience, and family.

“The issue of health is not discussed as a medical or health service but as something affecting lifestyle,” the study added.


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